Claims Service

We believe a superior claims service and speedy handling of our claims is key to ensuring our policyholders are treated fairly and properly. As we continue to grow, we have recognised the importance of being able to provide scalability for our business and to be able to serve all our markets locally.

We have preferred partnerships with global players who deliver a multinational, multicurrency platform and share our commitment to policyholder care.

Each portfolio we assume or company we acquire is placed in the right environment to receive a consistent, superior claims service that our business model is built to deliver.

DARAG is committed to providing claimants with the highest level of service. However, if you are not satisfied with our service, please see our complaints procedure and contact us at:

DARAG Group complaints procedure


DARAG Claims Service

Hermannstrasse 15
20095 Hamburg